Showing posts with label GP Surgery. Show all posts
Showing posts with label GP Surgery. Show all posts

Sunday, 3 November 2019

No One There...

A while back I was sitting in the car listening to the radio when an advert started, it was from the Metropolitan Police saying "If you are ever the victim of a car theft or break in then you can report it online"

I double checked with my husband what they had said.

"So they seriously think it's acceptable to have someone break in your house, steal your items and then you email them?!"


What happened to times when a local police officer came round ASAP, looked for finger prints if they thought it would help and seemingly tried to get a resolution on the case. Find the culprit and prosecute them.

Now you may have even seen the person who you think may have been involved, know some of their details of where they were going (with YOUR stolen items) yet you email them instead?!

I can only imagine how awful and neglected you feel as you don't even have a police officer listening - someone you feel 'may' be able to do something about it. Get your items back, some justice and stop them doing the same to others in the future...


Yet now, for whatever reason, it seems like they don't care. 
The people you thought would help 
don't do more than take your details.


But imagine you have details of the burglar, they spoke to you beforehand. You had trusted them to do a job at your house. You told them your concerns about the valuable items you had, you had even written it down to clarify it. While there they said things that showed they realised how valuable your items were but they said they had secured them.  That on a later occasion you even saw them carrying items from your house to their car, not knowing what they were...

But when you tell this to the police and they question the burglar, and give you their response - that they never said these words, that you were fine with them taking the items, that the incidents you and a friend both saw and heard didn't happen.

Then to make it worse, as they are a respected member of the community their word is taken over yours. How can you prove what you said and what they told you? You know they said things that would clearly incriminate them, but no one is listening.



 

They even lied about some things you know they didn't do or say but you have no proof.

 

Why would you video a conversation you had before you knew there was a problem?





You report it to the police and while they take your information, you get no support. No help in writing up your side of the story or checking they have details they need, you have to find your own witnesses, no help from a lawyer, nothing. But you still produce all the evidence you can find. Adding why you feel they are saying what they are now, and not what they did. Saying that you struggled for months after this incident, replaying it in your mind, knowing how much their actions hurt you. What they stole. How much you lost. You are still in shock from the incident, others have agreed their actions hurt you physically and emotionally, the lies just rubbing salt in the wounds.

Then, eventually, your case comes to court, and you have every hope that any judge who reads your info will do it justice. You don't want them locked up, just held accountable for what they did. Say sorry to you in person. Pay you back for what they stole and the direct expense you encountered from their actions. Maybe a contribution to your struggle and tears. But more importantly, to be fully held accountable, so it won't happen to anyone else.


You have faith that the 'truth will out' but after you give your evidence, your case is held in secret. 



You were alone, yet they had friends, family and support of others as they are a respected person. They also have both experience in knowing what to say and a legal team to advise them. Plus they are able to respond to each of your concerns and get the final say on what happened. You were never allowed to question them or hear any of what was said.


So after all this you get told that a small one of their actions was wrong...
... they shouldn't have shut the door in your face after they stole from you! 

But everything else they did was acceptable as they 'didn't mean to', and they are normally a respectable and helpful citizen. 



They didn't think the items they stole were yours or would hurt you. Their lies were believed (after all you cannot prove otherwise) and so they were just told to get their boss to say sorry.

Their boss can't even be bothered to sign the letter he supposedly wrote.


You feel sick, angry, upset, disgusted, violated, hurt 
and completely worthless. 
Your word was nothing. 

You are nothing and they don't care. 
No one cares.



But you still believe it was an accident on the judges part. Maybe you didn't explain it correctly? So you spend weeks writing your points again for an appeal, explaining how it happened. It takes months for a second secret hearing. 11 months in fact.

When you do finally get a reply they tell you that they haven't even read it as you didn't supply new evidence. But you did. YOUR evidence. It doesn't count.

Then you realise that they took so long with the case it is beyond the time limit for a private prosecution (even if you had the money.) You feel disgusted, unfairly treated and so angry. You know they are continuing working and none of their other customers know they steal... 


... That's how it is dealing with the Health Ombudsman. 


A total farce.



.

Saturday, 29 June 2019

My interview with Aunty M Brain Tumours

Six months ago I had an interview with Aunty M Brain Tumours. 😊 Claire Bullimore, a brain tumor survivor in the U.K. interviewed me for her Brain Tumour stories.

Claire is a brain tumor support advocate, blogger, author, speaker, and social media guru, and also , like me, wanting to raise awareness of Brain Tumours.

Please take a look at her supportive information for others with Brain Tumours, read her story and like her Facebook page here.

I am sharing her info below:


Mother of 4 was Diagnosed with a Hemangioblastoma

 

Mother of 4 was Diagnosed with a Hemangioblastoma

 

Jo Barlow mother of 4 was diagnosed with a Hemangioblastoma in 2016.

After being given the frightening diagnosis that she had a Hemangioblastoma. Thankfully, after successful brain surgery, Jo is brain tumour free and there is no sign of reoccurrence.

But, that was not the end of her troubles. Jo was left with many side effects.

She decided to write her experience through a blog to share her journey with the ups and lows.

Here is Jo’s story

 

When were you diagnosed?

22nd April 2016

How did you find out about your diagnosis?

After giving up with various appointments with the GP and only finally being referred to a neurologist on the 3rd time of asking, the neurology appointment came through for over a month’s time. After a week or so of waiting and I was getting worse by the day, sat on the sofa unable to walk or move far, my husband called my parents who agreed to pay for me to see a private Dr as it seemed the NHS was not able to see me faster. Two minutes in the room with this consultant rheumatologist  (we thought it was possibly damaged in my neck as it started with neck pains and couldn’t turn my head etc) and him seeing me walk he suggested I needed an MRI due to a rare problem with the brain as I ‘was drunk when not drunk’. I had a private MRI 2 days later, came home and had lunch and got called back to see the doctor an hour or so later…I knew it wasn’t going to be good news!
I was sat down and I saw on his computer screen this large white lump on my MRI picture, clearly a tumour in my brain. I was told then the neuroradiologist was 99% sure it was a benign hemangioblastoma and could be removed with surgery…

What were your symptoms?

  • Feeling dizzy, losing balance, walking into objects (or thinking I will) feeling like I was walking on a boat (looking drunk when sober!)
  • Legs feeling wobbly and weak
  • Neck pain- sharp shooting pains. Head pounding at the base of the skull. Hurting when I turned around too fast.
  • Headaches gradually increasing, including them waking me at night (especially if I laid on my front or tipped my head up)
  • Increased head pain and dizziness when I coughed or strained
  • Tingling/numbness in my head and neck
  • Squinting to focus straight, vision jolting
  • Clumsy

 

‘It’s all in my head they said’

 

How are you doing now?

I had a tumour removed less than a month later on 18th May 2016.
It’s been an interesting journey, my tumour is supposedly all out and fine, and I am not seen as having any further issues by my neurosurgeon. But I still have daily struggles – fatigue, feeling unbalanced, being uncoordinated, vision issues, a numb head, head pains and soreness, neck tightness, being able to say what I want- certainly I am not able to respond as quickly, speech issues when tired, memory, not being able to multitask now, brain fog- all made worse when I am tired. But I fully appreciate it could well have been a lot worse. It’s made me appreciate life more.

What motivates you?

Knowing I have and am still helping others, with my book, blog and facebook group


Brain Tumour Story about Jo Barlow

 

 

What is the toughest challenge survivors face?

Navigating medical beliefs, especially those that are not right for you and doing anything alternative – where you are just ridiculed.
Knowing that when people think you look OK on the outside they assume the inside must be OK too…
Overcoming the frustration … of needing sleep, not being able to say what you think, not being able to do things the same as before, of having to change so many plans.

What is next on your agenda?

Hopefully, reach more people and help them go through similar without so much fear, pain and anger. Showing honesty and not pretence.


You can connect with me on my Facebook Page and join my Facebook Group which is a group that is only for those with hemangioblastoma’s (or family)

 

 

My 12 yr old son is home educated, so I am always at home with him, but when I feel able to I have been updating my website and blog. Occasionally I do some art (now very much more abstract!) and also help my husband with his bands’.
I didn’t have a job to ‘go back to’, and I don’t think it would be easy to be employed knowing I have issues with so many things and they can vary by day, I never know what I will wake up to
.

Who is your personal hero or are your heroes?

Anita Moorjani – as her work got me through my craniotomy.
My neurosurgeon Timothy Jones – for the very same reason!

What would you say is the most interesting thing you’ve ever done?

I wrote a book and published it myself just 16 months after brain surgery!

My book is: ‘It’s all in my head’ 

available on Amazon – Check on Amazon
 

Any advice for people or loved ones that get daunting diagnoses?       

You can always choose how to respond- it can totally change how you view the situation. If you will remember it as a nightmare, or a challenge.
Take time to listen to what ‘you’ want and not just go with what others suggest or fear based panic.
Look at alternatives.
For loved ones – just hold the person when they need it-  and listen, help them find the answers they need.


Tell us something about yourself that people probably didn’t know… anything?

That I go to gigs almost every weekend. My husband plays the guitar and my son bass – in the same band!
It’s a good test to practice how I can always choose my feelings – I can find it too loud, irritating, panic and I cannot cope or I can sit back, relax, trust and enjoy the music

Conclusion

I am so grateful to Jo for sharing her story and I give a high-five for writing her story for others to benefit from. It is not easy to write a book which is so personal to a person and be so vulnerable to showing the good and the bad.




.

Wednesday, 20 February 2019

Gigg's Hill Surgery Failing Again

As I added in my last blog post about the Health Ombudsman here, this clearly says near the end of the letter that I am NOT allowed to contact the GP surgery further.

The Health Ombudsman could not take this, not the fact they wrote a letter a couple of weeks after with no notes into account, (as they have no notes to provide me) even though this had not happened at the start of when I notified them, but I did tell the Ombudsman once it had!

The first part of Giggs Hill's reply was here.

Apparently its OK not to fill in paperwork correctly then... no one cares after all? 😡



Thursday, 1 November 2018

Chiari Anger

OMG! I was just looking at my notes to see if I knew what type of gadolinium I had with the private MRI - at the time when I found out I had the tumour. (The letter doesn't say and this topic is on another blog post here )

...but I re-read the letter from the neuroradiologist that I was given after the scan and it says

 "there is cerebellar swelling with protrusion through foramen magnum .." 


So I google it, to find out it's basically the same as Chiari malformation (although obviously my protrusion was caused by the tumour) ....  

"Normally the cerebellum and parts of the brain stem sit above an opening in the skull that allows the spinal cord to pass through it (called the foramen magnum). When part of the cerebellum extends below the foramen magnum and into the upper spinal canal, it is called a Chiari malformation (CM)." 

see more at  www.sciencedirect.com/topics/neuroscience/cerebellar-tonsil
 
....so I am sitting here f'ing livid and even more annoyed with the health ombudsmen!!!😤😡

I had GIVEN my GP a letter with all my symptoms also saying I was concerned I had Chiari (as well as a Brain Tumour!) as my symptoms were so bad when I strained or coughed etc and I had found out this was linked to Chiari...


MY letter to my GP said this..
"Can I rule out?
Brain tumour or problem?
MS?
Chari malformation? neck pain, balance problems, muscle weakness, numbness or other abnormal feelings in the arms or legs, dizziness, vision problems, difficulty swallowing, ringing or buzzing in the ears, hearing loss, vomiting, insomnia, depression, or headache made worse by coughing or straining. Hand coordination and fine motor skills may be affected" 
(my full complaint letter is on this page)

So... I basically gave TWO doctors ALMOST ALL the symptoms of Chiari AS WELL as a f'ing cerebellar brain tumour (the only thing I had none of was vomiting) 
AND I had ALSO given the last GP these symptoms on paper to read after I had left surgery, so she knew what to refer me to the Neurologist for.

I had also asked two of the doctors I had seen in person (and again put on paper with the last doctor) if I had 'a brain tumour or Chiari'... both said "not likely" along with a sarcastic 'don't be stupid' smile ... but I f'ing did have a brain tumour AND Chiari!!!😡🤬😡🤬

Yet even with this this final GP having this information, she only referred me as NON URGENT to a neurologist... (of which the appointment would have been after my operation date if I had not had a private scan...)

... I am totally disgusted with the health service and ombudsmen today...
I will be calling them tomorrow to see WTF is happening, if anything... 
THEY CANNOT keep telling me the GPs didn't fail me... 
its f'ing lying to protect them if they do... 🤬🤬🤬


MRI of my cerebellum before brain surgery


UPDATE after the call to the Health Ombudsman - 
Apparently they are still reviewing my case and right now the person dealing with it is away as having an operation, and they will be back next week. 🙄
They will be called again. 

Also I will be asking if my case has anything to do with why the final GP I saw is now "Registered without a licence to practise" on the GMC website??






Wednesday, 16 May 2018

Mental Health and Hospitals

It’s mental health awareness week and so over the last couple of days I have seen various posts on Facebook in support of this, trying to raise awareness that struggling is ok and not a sign of weakness and its actually showing strength to seek help, as well as personal stories.

But a couple of the posts I have read, including one on a brain tumour support group, have had me in tears… bucket loads of tears at how little help and support there really is, and how less stressful tough situations could be with some change. 

A few stories involved hospitals - giving birth, a family member having surgery, or struggling with a severe health condition and the fact there was just NO support for the person, partner or parent. This person had then gone out of their way to talk - several years later -  opening up how vulnerable and isolated they were, how little help they got (basically none – apart from friends and family) in the hope that their story will possibly support others and also, hopefully, help to change things…

Their stories just hit home hard…


When my children were born and nothing major went wrong, just the attitude towards me was awful, totally undermining me and my instincts- and most of these were by women, but in a seriously misogynistic culture . I wrote this here on my personal Facebook wall on Monday:

“20 years ago today I knew I needed to be where I was about to give birth, I went to hospital after just one (painful and long) contraction and then had no more. When I got there I was put on a machine to monitor me - that was showing 100, but I had no idea what it meant- as I was talking to Dave throughout with only a 'tight' belly feeling ...
A while later he went and moved the car and I got up... To be faced with 30 mins of back to back solid contractions until finally a midwife realised I was in the loo a lot and was in fact about to give birth!  😳
A further 10 mins later Zach was born with his hands up by his head  😬 (probably covering his ears from my swearing!  🤐) while I just sat shaking with shock!
It was the start of me trusting my own instincts ... (And having home births after!  😂)
But 20 years later and others still do not accept instincts are often right ... It feels we have to go backwards to go forwards ... 🤔
20 years ...  💕

I could have added that in that time I was in hospital, I was told I had only just arrived and basically to stop moaning as I couldn’t be in ‘proper’ labour yet as I could walk and had only just arrived, and basically laughed at when I said I needed to be where I was giving birth… 

but if I had ignored my instincts at the best I would have given birth in the car park! 

Why are our instincts and feelings ridiculed and ignored? With birth, it is a instinct going back forever… but it seems the doctors and midwives cannot control instinct and so try and medicalise it and remove all power from the mother.

With my other births I felt many decisions were taken without my agreement (and I never had an emergency!) Even with my second home birth (my 4th labour) the midwife didn’t believe me when I said I was in labour - as again I was walking and talking without ‘regular’ contractions. I had told her this is my 4th birth and I don’t do ‘regular’… but she went home anyway. 

Dave called her back 40 minutes later when I said I had hit transition- and sure enough when she arrived I was almost starting to push and he was born about 10 minutes later!😂

When this baby was ill in hospital a few weeks later, I was a wreck. It had brought up past bad memories and I was struggling to cope. Not to mention I had to sleep on a camp bed at the side of his hospital cot for a week, waking every short while as my baby was coughing and choking, also struggling with the same cough draining me, trying to pump milk with no support.

I had asked if there was anyone to talk to, and there was nothing. No one. Support and help just didn’t exist. 

The nurses just looked at me as if I had asked for a ridiculous stupid request, not someone to listen… and they wonder why mums have post natal depression, and post traumatic stress syndrome afterwards?!



I have also had other medical ‘treatments’ where a Doctor has literally laughed at my pain and said “What do you expect?”… clearly not understanding anything of what I was feeling.

Then when I knew I had a brain tumour, shown a picture of this lump in my skull by a doctor who was not even a neurologist- it took almost 2 weeks to see the neurosurgeon. 

Does anyone have any idea about how many horrendous thoughts can go through your head in that time? 


The GP surgery didn’t even offer me an appointment (not that they knew anything anyway), there was no mention of support phone lines or groups or counseling or anything. I was a wreck… a terrified jibbering sobbing wreck.

Then after this meeting with neurosurgeon, still nothing… just wait for your operation date like a good girl.

Then before surgery- nothing. 

Although when I went in to theatre and was lying in the pre surgery room, shivering, a nurse saw what a state I was in and held my hand for a while. A human angel. 👼


After surgery, when I just couldn’t cope with the woman in the bed next to me crying and moaning, machines bleeping everywhere, then suddenly being treated for a blood clot … the final straw for me on top of my head feeling like it had been run over by a truck and I was in some parallel universe nightmare… I still managed to walk outside and cry on a chair near the nurses’ desk until the morphine hit and I was almost asleep sitting up. 

The only person able to talk to me a 20 year old student nurse. I wish I could say thank you to her, I have no idea if she still wants to continue nursing after this? But a girl younger than my son was the only person who wanted to help, who could help, who even had the time to ‘just’ listen. 

Why is there not a counsellor or the wards after brain surgery?

Do they have ANY idea just how terrifying it is being there? For the patient and our family?



Then I was discharged, just 48 hours after surgery ended.
I had nothing - apart from a medicine list and instructions to remove the staples at 9 days! 
No idea what to do to help the pain, the nausea, the pain in my throat, the dizziness, the exhaustion and brain fog. 
What signs could be a possible problem? 
What I shouldn’t do? 
I didn’t even know at this point I had the main nerve in my neck cut- that my head would be numb forever. 

Much less any support or counselling, or a former patient who knows what you are struggling with, a helpline number, just an ear to listen …


And just thinking how Dave sat outside the operating theatre for over 6 hours, watching people being wheeled out and past in the corridor outside (including one with a sheet over them!) just makes me so emotional.

 … but he was there the minute I was wheeled out. His voice telling me “You’ve done it Jo”, while I was being moved to the special care ward, brought me back to my senses. Yet he had to wait on a hard chair next to the lift for all this time during my surgery… no one to talk to, nothing

We are made to ‘get on with it’, and when we struggle there is no one to even listen. No wonder we are supposedly having a mental health crisis in this country?

Plus today is the two year anniversary of when I was admitted to St George’s Hospital. I had gone there in the morning hoping to get some painkillers for my headaches… and got admitted, and told my operation would be brought forwards. 

I had not said goodbye to the kids. (I had left before waking them as hoped to be back home soon – although how do you say goodbye to the kids before major surgery?!) 


This was the day when I didn’t even know if I’d ever go home again, or would have major damage if I did. 



I don’t know how many emotions went through me that day- but I know I didn’t think that many were possible! So reading mental health stories from others is raw today.

I ended up walking the dog on his daily trip to the park, with the cold wind blowing away yesterday’s sun, just feeling like the weather was doing what I felt like…shifting the old away and releasing. I cried my way around most of it. The wind helping me release the emotions along with the tears.

I have written this releasing the rest… Tears rolling down my face. We need change. We need to talk. We need to support others. 
If anyone ever wants me, even to just listen … I’m here.
💕

http://jobarlow.co.uk/original_art_for_sale.html

Sunday, 25 March 2018

Scanxiety

I have just had a load of tests due to the fact I have been getting lots of palpitations recently. The GP asked if I was under stress- as it is known to trigger them- and yes I guess several things are stressful to me right now.

Then a little while later I was explaining to someone when they started and I realised they began shortly after the time I thought my follow up MRI scan was due last November. I have been getting gradually more stressed since then while trying to ignore it and tell myself all is OK.

I had been told after my surgery that I would be getting follow up scans at 6 months (which I did in November 2016), then one after a year, and then 2 yearly after that. 

If I have several of these stable scans they then may stop them. So in my head I thought I would be getting a scan in November 2017- a year after the previous one.

But I didn’t. 

In December I emailed my neurosurgeon, and he said the genetics team would be doing my follow up (due to hemangioblastoma’s being linked to the genetic disease VHL -Von Hippel–Lindau). 

In January I emailed the genetics team. No reply. 

In February I emailed another person who is in the genetics team (and had previously contacted me about them testing the tumour tissue for the VHL gene), and she called me back saying there was an issue with deciding who should do the follow up MRI, but whatever they were now meeting to sort the problem out and a scan would now be booked!

So I now have a scan date of 4th April. (Which will be 6 weeks short of 2 years after surgery.)


Most of me is OK. If I am calm and relaxed and listening to my body I am sure the tumour is gone. Logic also says that I was told by the surgeon that he removed all of it successfully and there was nothing showing on the 6 month scan, so it is unlikely to grow back. Apparently they can regrow about 20% of the time, but normally only if they were not able to be fully removed or you have VHL- but neither apply.

Yet tests now seem terrifying! 


I was constantly reassured once before that I was OK, ‘I just had dizziness and that’s nothing to worry about,’ and everyone all but implied that my symptoms were due to anxiety! But I knew something big was up. 

I even had agreed to the gadolinium dye with the private MRI as I knew I needed them to find the problem and so felt I probably had to have it. (I hope that the gadolinium helped them realise the tumour was a hemangioblastoma from the start?) Agreeing to be injected with a toxic heavy metal is rather unlike me…but I think I knew I was dying as I was… (see my info on Gadolinium in this post)

But despite the reassurances, the worst still happened. 

The thought of that day when my world went a little numb and I just saw this huge white lump in my brain on the computer screen still makes me rather emotional. 

There WAS something wrong and I knew it, but ‘oh fuck it’s a brain tumour’. 

I still have tears of relief that its now over.


Part of me thought I was having a scan last November, and since then gradually the ‘what if’ thoughts have been building up. Causing me extra stress and palpitations with it. Part of me has felt like it is on ‘pause’, not daring to think about it, trying not to worry and yet failing. 

Every wobble of bad balance, every wrong word said and every head pain starts to make me worry its coming back, and it isn’t just the after effects of brain surgery. 

If I get ringing in my ears, even if just for a few seconds and nowhere near as loud, I start to feel physically sick inside.

If it happened once than why can’t it happen again? I finally feel I am getting my strength and even ‘me’ back from after surgery- I don’t want it taken again. Even though I know my attitude and beliefs have changed and I am doing things to actively look after my health. It feels like I am still healing from my brain surgery now, and its 22 months later! I still feel massive improvements every month or so in many different areas.

I also feel that now I have acknowledged what my fear is, I can address it. Release it rather than keeping it bottled up inside affecting me until I listen… and at the moment the palpitations have reduced!

So today I get one of my angel card packs (image below) and choose one card ‘Ground Yourself’. It feels totally accurate, as if I am relaxed and fully in my body I am OK about it all. It’s only when I go into my head and start to imagine and worry that the fears materialise. 
The card says: 

“this card is a signal that your energy and attention need to be grounded.”


Plus a card almost falls out of the deck as I am shuffling ‘Law of Attraction’
Which says:

“You have the power to choose your thoughts and align them with love, peace and harmony”

and then another:

“Think about your desires and avoid worrying or complaining”

Ummm… that spoke the truth then! So that’s it. I am now looking forwards to a perfect scan where my surgeon says the area has healed amazingly.

💕

Angel Tarot Card

 


Wednesday, 7 February 2018

Medical Records - Lost for a Reason?

So yesterday I received this reply from Giggs Hill / Glenlyn Medical Centre…






I don’t know whether to laugh or cry?! Although I have actually done both… with a little added sarcasm…

OK so I got the Freedom of Information and Data Protection Acts wrong- although it is not clear on the FOI .gov page that this is not used for applying for your personal health records- as it says you can apply for health information with FOI. I am not a legal expert, 

but I do know that when I asked for my health records last year and for Glenlyn to include the ‘Significant Events Analysis Meeting’ (SEAM) about my case, I got my records back but the SEAM part was ignored. 

Several phone calls and months later and still we were ignored- so I decided the only way I could get this information would be to request it formally. I chose the wrong one, but I have a, sort of, reply…

Deep breath…

So… one part is- Glenlyn have taken ‘advice’. I assume this means legal advice as to what and how they can provide information. But I don’t know. Glad to know they can afford it when they cannot even afford to refund me back the private fees I incurred when their staff messed up…

Next- they say the letter I had last year was an outline of this meeting… yeah right, the letter was about as useful as saying the outline of a brief has the full information on it! 

The only Doctor this letter said anything specific about was the first Dr, who I agree did what was “appropriate”- I totally understand ENT issues are far more likely cause of dizziness than a brain tumour! Plus she did also say to come back (which I did) once I had all the test results if the dizziness continued and they would pursue the next step.

On this supposed SEAM  letter it says: 

“A Significant Event Analysis Meeting like this is a standard medical way to learn from events where there have been negative outcomes or a patient has concerns regarding their care. Involved parties are encouraged to consider both things that went well and those that could have been done better. We have looked back through both your complaint letters at your clinical records, investigation results and the specialist letters. The doctors have openly reflected on their notes and decision making in the light of your subsequent diagnosis.

Unanimously we are very sorry that you and your family are having to endure this condition and the treatment associated with it. We acknowledge that you most likely already had the Hemangioblastoma to some degree when you first presented. We would have liked to have reached the diagnosis sooner in the hope that this might have limited the impact on you and we are sorry this did not happen”


Neither of the comments about Dr Vo or Dr Milne say anything specific as to what Glenlyn’s findings were about them… 

do they really think I believe this was the ONLY thing they recorded about this Significant Events Analysis Meeting? Really? Even though my letter was written 19 days after the meeting, they remembered it all? Wow! I want some of those memory pills… 

Also when I have been  re reading these letters again, I have now seen some contradictions and comments that ‘incriminate’ the doctors far more that I realised or wrote about in my first letters to either the GP surgery or the health ombudsman. Brain surgery definitely takes its time to heal from, and it seems no one cares one bit about supporting me in my complaint. 

Plus they apparently failed to complete a report into what they said… how very convenient! The most they can probably now get is fined a few £ for not following the correct procedure- but who will care? Will the General Medical Council (GMC) be interested? The Health ombudsman? Probably not… 

But a fine for not doing paperwork correctly is possibly better that having to pay out for admitting they messed up if I see the report of the meeting. Well unless they can put you in jail as they can for not doing your council tax right…

I am going to add my comments to this bullshit:

A Significant Event Analysis Meeting like this is a standard medical way to learn from events where there have been negative outcomes or a patient has concerns regarding their care. where they fucked up and they know it, but have been subject to an official complaint from a patient who has nothing better to do, when their health is already suffering, than try and get their head together and write to complain . And hey there is nothing better than a patient who has just had brain surgery- after all their brain is not working the best for a while and you can probably convince them far easier than many…

Involved parties are encouraged to consider both things that went well they didn’t have to pay for an MRI out of their budget, or even a prescription … And well they didn’t kill me, and I didn't  have a stroke- so they don't have to pay out compensation for that… win, win eh?

and those that could have been done better. well you did finally write a referral letter…only 3 appointments late and non urgent, when the very same issue was deemed urgent by a different doctor a few months earlier. So you did ‘do your job’ to the best of your (somewhat limited) knowledge …

We have looked back through both your complaint letters,  and replied ignoring or twisting the comments written in your clinical records of me, as well as lied about things where you know you will be found guilty

investigation results and the specialist letters. where the doctors failed to follow the advice of the specialist and thought it appropriate to do nothing, even when the causes of my symptoms hadn’t been found…oh and I almost forgot- you then wanted to drug me with diazepam or ‘elastoplast’ the issue with painkillers… 

The doctors have openly reflected on their notes and decision making in the light of your subsequent diagnosis. I bet… and they thought ‘oh shit!’… I hope it gives them many sleepless nights- so they NEVER do this again…

Unanimously we are very sorry that you and your family are having to endure this condition I am not stupid - I know I would have had to endure ‘this condition’ anyway, well apart from the few extra months stuck on my sofa thinking I was dying while your doctors said I was ok… what does upset me is you idiots calling it ‘a condition’ rather than actually apologising for ignoring me for 3 months, admitting you made a mistake and giving me some compensation for what I paid out for -when it should have been you doing so…

and the treatment associated with it. funny that you didn’t even manage to take my staples out after surgery then?… even with 5 days notice…  and even after the day I sent the private scan results in showing a fuck off great lump in my head and Dr Strickland called me saying ‘let me know if there is anything we can do..’ … actions …um …speak louder than what?? … oh words…that's it…

We acknowledge that you most likely already had the Hemangioblastoma to some degree when you first presented. Some fucking degree?? What like 359 fucking degrees of it you fucking morons… Hemangioblastoma’s on any medical literature are SLOW growing, I had this bloody (sic) thing years… what was also showing when I presented was the hydrocephalus where the tumour was causing fluid on my brain, yet you failed to note that my dizziness and head pains got worse each time I sneezed, coughed or strained- which are classic signs of increased pressure within the skull… red flags on any medical literature…

We would have liked to have reached the diagnosis sooner …liked. I’d like it if you would have the decency to admit you are sorry and fucked up by paying me back the private costs of an MRI and a contribution to the extra pain you put me through. The only reason you’d have liked it too is so that you couldn’t be found guilty of this.


in the hope that this might have limited the impact on you I guess a couple of months less sitting on the sofa feeling dizzy 24/7  might have helped many things…

and we are sorry this did not happen” …yes I bet. Well I don’t want to reduce your 100K or so income do I? … I have no idea how you manage to survive on it, especially considering it takes weeks to see you and I cant even get you to sign your own letters you have written to me, you must be so busy… maybe you would like to swap and manage on about 11K since we lost half our customers while I was ill for so long and my husband had to care for me. I am sure I could probably do just a good job as you anyway…after all what is NICE, NCBI, GP notebook and the NHS website for…

Peacock looking mistrusting


Tuesday, 6 February 2018

Health Ombudsman Complaint - part 5

Part 5, the final part of my complaint -  about my complaint to the health ombudsman!…


7) Dr Brodie said I had ataxia in January, and this is listed as a neurological symptom according to the NHS, and it continuing and getting worse is surely a progressive, sub‑acute loss of central neurological function? So why wasn’t I referred for a brain scan or a neurologist as urgent- as per NICE guidelines?

8) How can my gait be referred to as normal when I had my husband holding my arm as I walked in the room as I was so unbalanced? Especially as only Dr Brodie did a heel to toe test.

9) Re your advice from the ‘GMC’s good medical practice’, I disagree that many of these points were applied.

10) Please can Giggs Hill show me that they have ‘Significant Event Analysis Meetings’ for cases where there is a serious health concern, or rare diagnosis- but when they did everything correctly?

11) Why was this chart not used by Giggs Hill and a normal neurological exam deemed higher significance than dizziness or increasing and worsening headaches?


Re point 7:  

I am also pretty disgusted that my links and comments were supposedly read and yet you stated that your advisor found no evidence that the practice did not adhere to NICE and GMC guidance. How can these links not count?  Maybe as it would mean the doctors obviously failed me if you did take them into account?  

The links are from medical websites, not someone’s personal opinion. If they don’t count then your guidelines need updating.


Although the NICE guidelines say “Consider an urgent direct access MRI scan of the brain (or CT scan if MRI is contraindicated) (to be performed within 2 weeks) to assess for brain or central nervous system cancer in adults with progressive, sub‑acute loss of central neurological function. [new 2015]”

I believe I did have progressive, sub-acute loss of central neurological functions, just the doctors either did not check, notice them or deem them significant.  
Please can you tell me why your advisors did not think I had this and had told these issues to the GP?

For your information the words (on the NICE guidelines) ‘central neurological function’ do not give an exact result in Google- which make me wonder if they were written so a layperson cannot prove they had this as there is no simple proven answer as to what this means and so it is far harder to say I had this problem and therefore that the doctor was at fault.  

When there is no direct definition it can be changed to suit in a way that favours the system.

How would the doctors have listed that there were abnormalities on examination if they didn’t even check? Only Dr Brodie did the heel to toe test and that was still the only hard cerebellar sign I had when I was admitted to St George’s at A&E as an urgent case. I also had plenty of other signs that I tried to tell them as many of as possible. 

How do I know which symptom may be relevant when you have a whole list of new issues that are getting worse by the day – and are not helped when you are told to only mention one issue by the GP! 

Also I was certainly not asked if I had headaches that woke me at night, felt nauseous etc. (I had lost about ½ stone in a couple of months by March 2016- making me underweight.)

Finally, I was not aware that GPs were able to ask for direct access to scans, or I would have been pushing for that and not just seeing a neurologist to then refer me for a scan. I KNEW there was an issue with my head or neck, and as you can see I wrote these concerns down for Dr Milne as knew most of my symptoms could have been various serious problems.


Point 8: Raised in comments above. How can my gait be referred to as normal when I had my husband walking me into the room to stop me falling over? If I walked alone I would possibly bounce off the walls, chairs etc, and I always had my hands held up slightly to the sides to balance me!  Dr Vo and Dr Milne also did not test my heel to toe walking, so how could they have seen if balance problems were present?


Point 9: I have already mentioned my concerns with your comment that Dr Vo acted in guidance with the GMC guidelines already in point 3 above.

Re Dr Milne- the concerns I have:
Adequately assess the patient’s conditions, taking account of their history (including the symptoms and psychological, spiritual, social and cultural factors), their views and values; where necessary, examine the patient I do not feel this was done particularly well and there were errors that I feel Dr Milne acknowledged, plus even though she had written I was tearful and anxious I did not feel she belittled me for being that way. Although the fact I felt she understood (possibly more than she did) was why I had assumed I was getting an urgent referral and she took my condition far more seriously than I had received with Dr Vo.

Promptly provide or arrange suitable advice, investigations or treatment where necessary. I do not feel this was done, but do feel from the final reply from Glenlyn that Dr Milne recognises she did not communicate with me correctly about the referral.


Point 10.  I have spoken to two NHS GPs, and a senior GP receptionist who all have told me that these Significant Event Analysis Meetings ONLY happen where the doctors didn’t diagnose correctly or made a mistake. Also on my final letter from Glenlyn it clearly states that this meeting found Dr Brodie’s actions were “considered appropriate” yet fails to mention feedback of any of my other appointments with Dr Vo or Dr Milne – which surely means they did not find the same result with either of them?


Point 11.  I know I have mentioned this chart earlier and included it on my last letter to you, but all the doctors comments and your reply still seem to be saying that (even if done fully and correctly- which I do not believe they were as stated above) that ‘neurological testing’ is the main basis of possible diagnosis, and what needs to be done next and at what speed. 

Yet this graph clearly shows the “Best estimates of risk of tumour with headache presentations in primary care and associated features” that I had all of the top 3 risk factors

These 3 risks alone added up to 14, yet an abnormal neurological examination is listed as 0.5 – so why were the GPs saying they hadn’t made a mistake using evidence that was 28 times less accurate then the best available evidence?



And of a lesser concern to my case:
12) Appointment times. You said in your final report that these could not be formally investigated as I had not raised them as a concern previously with the practice, yet I did in my complaint letters to Glenlyn on 16/11/16 “In September I booked to see a GP to go through some of my ongoing symptoms since the operation – the earliest appointment we could get was about 5 weeks later on 24th October!”  
I also listed 5 separate date concerns to Charlotte Cheshire on my letter dated 17/8/17.


13) Re my referral to St Georges- this only occurred on time because ‘I’ had a doubt that it had been sent and called Giggs Hill to confirm if it had been. If I had not have called I would like to find out how Giggs Hill know they would have sent it within the correct time frame?



I would also like to bring up some concerns I have:

14) On my discharge letter from the Physiotherapy Department at Molesey Hospital, the information states “her symptoms have now improved significantly and she has full active range of movement (in) the neck with minimal discomfort”…which is completely opposite to what I was saying to them and untrue!

When in fact neither or the two physiotherapists I saw seemed to be able to explain why I was getting dizziness from the neck symptoms I had, I had told Kamil that when I did the exercises he set they made me feel worse- 

If I did them in the day they made me dizzier after and even if I did them at night I felt dizzier the next morning, and both increased the neck pains I was getting- so I was not going to continue to do them.  

Basically they told me there was nothing else they could do to help with my symptoms as in their opinion my neck was fine- and so I agreed to be discharged. Slightly different to saying I had ‘full active range of movement’ and ‘minimal discomfort’! 

Are comments like this on the NHS basically written to tick boxes and not actually help the patient? 

15) I am also very concerned about the report of my NHS 111 call. The difference in what I was feeling and what was written is enormous! From the operators report it seems I presented with little more than a mild headache, from my experience I was sitting on my sofa, in blinding pain, barely able to move or put my head up or down without it feeling like it was going to explode and my eyes twitching with the severity of pain when I moved. I could barely talk or listen to them as the pain was so severe and I now think I was in some kind of shut down. This pain was FAR worse than anything I experienced in hospital after brain surgery! Even when I refused pain killers.

I know I said no to some of the things listed, but certainly not all on the listed report and I have absolutely no recollection that they told me to go to my GP within 3 days if it continued. I remember thinking at the time that this was a pointless phone call as all they did was tick off boxes and that they didn’t listen to me at all, or understand that I had a neurologist referral and my concern was could this be something serious?

The reason we called them is my husband wanted me to go to A&E, but I refused saying I couldn’t manage it and didn’t want to go. Plus, as keeps being advertised- A&E is for ‘accidents and emergencies’, of which this was neither- as my GP had said it was an ongoing problem. But I agreed that we could call 111 and I would go to A&E if they suggested it.

I would like it if someone could listen back to this recording and see if the call handler acted appropriately?

Finally on this call- what is the point in sending a copy of the report back to my GP if they didn’t follow up that I was supposed to see them? (I was not in a fit state to remember this) nor take into account that my neurology referral should maybe be speeded up due to the pain level increasing severely and needing to call 111 as in severe pain?


The ending of this letter above was written on my first part of this blog post.
I have no idea if the Health Ombudsman will even address it, or on some bureaucratic bullshit they will once again find no fault with any of the GP’s or the doctors practice.
But my next step is to contact the GMC about making a complaint about two of the doctors.

The system where a patient has to complain about their treatment without support from someone who knows how to complain for them is ridiculous. As there is one thing I have learned - there is a system in how to complain and get somewhere, and most patients don't know it.
Although I think complaints to most organisations can me made legally for up to two or three years after the start of the problem and by then the patient will hopefully be more healed from their trauma, but in many ways doing so earlier would be more helpful and beneficial, as both the doctor is more likely to remember details of treatment and hopefully they won’t do the same to anyone else!

But speaking as a patient who has had brain surgery- it is a nightmare.
I know just trying to write the first letter to the doctor’s surgery was awful, I was in tears just trying to express the basics of what I wanted to write. It was hard enough to find the correct organisation  to complain then organise my thoughts to write the address on a new word document.
Then when I knew where who was writing to I couldn’t think of the words, it was so hard to open a web page to find info I needed and try and link it to what I was saying. I knew what I was unhappy about and how disgusted I was with much of my treatment, but I couldn't analyse what they replied back as it just didn’t make sense.
And typing… it was SO hard. For each word I wrote it wrongly- either I couldn't remember how to spell it, or my brain typed the letters in the wrong order, I hit back space more than any other button in the keyboard! If I remembered a point I wanted to raise I had forgotten it before I could type it up.
I had notes that even I couldn't understand as I couldn't read what I had written as my handwriting was so poor.

It was only the last few months (at least 18 months after surgery) where I looked again at the reply comments and could see the instances where they had contradicted themselves in what they had written, or mentioned something that they didn’t do and I had the realisation that I needed to reply back directly to that point.
Yet they are doctors who know the technical names, what the procedures are and can probably have lawyers on it right away to make sure they don't say something they shouldn’t. I was still suffering with a traumatic brain injury - what else can 6 hours of brain surgery be? And yet I was supposed to compete with this system without support. It’s madness and not designed for the patient at all- more to protect the doctors and the system.

I so appreciate I was lucky. My parents paid for a private Dr, then scan. I didn’t have a stroke or anything that caused significant damage to my heath because of the delays that shouldn't have happened, despite the fact that my health was deteriorating fast.  But it really was luck and privilege (or my parents giving me that privilege) that prevented anything more serious, and many people don’t have either.

It is for those other people that I will do my best to make sure that these doctors, and hopefully others will not fail other patients in the future, and urgently refer them for the treatment they deserve… the percentage of survival for brain tumour patients is dire enough as it is, the delay could easily be enough to kill them..

I really was lucky.

The Dr's could not see the woods for the trees
The Dr's could not see the woods for the trees

Monday, 5 February 2018

Health Ombudsman Complaint - part 4

Part 4 of my complaint about my complaint to the health ombudsman… I have listed only a couple of the summary points at a time, so I can include my comments about them in the same blog post.

This is a long post, and involved me looking at the various guidelines in online medical sites as to what the correct response should be with someone with the symptoms I showed. It actually makes me somewhat angry and tearful as I had so many signs that the GP should have sent me for an urgent MRI (something I did not know could happen- I thought an MRI had to be via a consultant)
I also have a now friend who had the exact same tumour and operation as me, yet when she saw her GP she was sent for a CT scan THAT DAY and operated on a week later! Purely as her GP recognised the signs of a possible brain tumour- and apart from nausea they were pretty much the same as mine! To think your life is put in danger – probably partly depending on your GP surgery’s budget - is quite terrifying.


5) I believe Dr Milne did not write down my symptoms correctly, nor understand their seriousness, and should have referred me directly to have an imaging scan.


6) Why was my ENT appointment sent as URGENT (letter dated 27th January 2016 by Dr Brodie) yet when I finally got the appointment with neurology it was not sent as urgent, despite being about the exact same problems?


Point 5: On my medical notes it states than on 23rd March 2016 Dr Milne assessed my gait as normal. How can she have done this without adequate testing? (as point 4)

She also has written that I was ‘tearful and anxious’ which from latest research suggests it would also be related to damage in my cerebellum and I feel should have been taken as yet another symptom that I had a possible issue there.

In fact I had said to all the doctors that I felt I was going insane and was super anxious and felt my ‘fight or flight’ was on overdrive- as I felt it was related to whatever the problem was.
https://en.wikipedia.org/wiki/Cerebellar_cognitive_affective_syndrome “They reported that patients with injury isolated to the cerebellum may demonstrate distractibility, hyperactivity, impulsiveness, disinhibition, anxiety, ritualistic and stereotypical behaviors, illogical thought and lack of empathy, aggression, irritability, ruminative and obsessive behaviors, dysphoria and depression, tactile defensiveness and sensory overload, apathy, childlike behavior, and inability to comprehend social boundaries and assign ulterior motives” & “Levels of depression, anxiety, lack of emotion, and affect deregulation can vary between patients”

On the letter written to referral to the neurologist, she has written “may lose her balance if turns quickly”- when I would have probably fallen over if I turned quickly, even turning slowly I would lose balance, plus that I have “no visial disturbance” when on the letter that I gave her with my symptoms, before she wrote this referral, it clearly states multiple times that I was having visual problems (see evidence 1 -in part 3) and I had run through my symptoms when I was with her.

She also contradicts the point that I had ‘no loss of balance’ by writing “she does fall slightly to the left with her eyes closed” in her notes.

Also I would appreciate answers to my questions in my last letter to you as I feel these all relate for certain by the last appointment with Dr Milne:

I am not sure that you are reading the same NICE guidance as me? (Nice Guidance for suspected cancer of Brain and Nervous System)
As it says Consider an urgent direct access MRI scan of the brain (or CT scan if MRI is contraindicated) (to be performed within 2 weeks) to assess for brain or central nervous system cancer in adults with progressive, sub‑acute loss of central neurological function. [new 2015]


Surely I HAD sub-acute loss of central neurological function?


Signs and symptoms of nervous system disorders are:
The following are the most common general signs and symptoms of a nervous system disorder. However, each individual may experience symptoms differently. Symptoms may include: Persistent or sudden onset of a headache, A headache that changes or is different, Loss of feeling or tingling, Weakness or loss of muscle strength, Sudden loss of sight or double vision, Memory loss, Impaired mental ability, Lack of coordination, Muscle rigidity, Tremors and seizures, Back pain which radiates to the feet, toes, or other parts of the body, Muscle wasting and slurred speech.

Of which I had: 
Persistent or sudden onset of a headache, 
A headache that changes or is different, 
Loss of feeling or tingling, 
Weakness or loss of muscle strength, 
Loss of sight and blurry vision, 
Impaired mental ability, 
Lack of coordination, 
Muscle rigidity, 
Muscle wasting, 
Slurred speech.


It says to refer urgently patients with:
Symptoms related to the CNS in whom a brain tumour is suspected, including:
progressive neurological deficit, new-onset seizures, headaches, mental changes, cranial nerve palsy, unilateral sensorineural deafness, headaches of recent onset accompanied by features suggestive of raised intracranial pressure, for example: vomiting, drowsiness, posture-related headache, pulse-synchronous tinnitus or by other focal or non-focal neurological symptoms, for example blackout, change in personality or memory, a new qualitatively different, unexplained headache that becomes progressively severe, suspected recent-onset seizures.

Of which I had: 
progressive neurological deficit, 
headaches, 
mental changes, 
headaches of recent onset. 
Accompanied by features suggestive of raised intracranial pressure: 
drowsiness, 
posture-related headache, 
pulse-synchronous tinnitus 
unexplained headache that becomes progressively severe.

“When should a patient be referred to a Neurologist?”

It says for these symptoms how urgently they should be referred:

Upper motor neurone signs-
Cortical, cerebellar or brainstem signs: urgent (referral)

Vertigo
If accompanying earache, discharge, tinnitus or hearing loss: consider referral to ENT
If other neurological symptoms or signs: urgent referral

Which strongly suggests that I SHOULD have been referred urgently, and not at the 4th Doctor appointment, as routine.

‘Imaging patients with suspected brain tumour: guidance for primary care’ it says:

Headache with associated features
A recent review of the literature of headache with associated features found the following relevant positive likelihood ratios (likelihood ratio = post probability/prior probability) with 95% confidence intervals (95% CIs): headache with abnormal findings on clinical neurological examination 5.3 (95% CI = 2.4 to 12); headache aggravated by exertion or Valsalva-like manoeuvre 2.3 (95% CI = 1.4 to 3.8); headache with vomiting 1.8 (95% CI = 1.2 to 2.6); headache with focal symptoms 3.1 (95% CI = 0.37 to 25); worsening headache 1.6 (95% CI = 0.23 to 10); and cluster headache 10.7 (95% CI = 2.2 to 52). Another review has given rapidly increasing headache frequency 12 (95% CI = 3 to 48); headache causing awakening from sleep 98 (95% CI = 10 to 960); and dizziness or lack of coordination 49 (95% CI = 3 to 710).



Clinical feature
Likelihood ratio (95% CIs)
Risk of tumour in headache presentations in primary care, %
Headache causing waking from sleep
98 (10 to 960)
9
Dizziness or lack of coordination
49 (3 to 710)
4
Rapidly increasing headache frequency
12 (3 to 48)
1
Abnormal neurological examination
5.3 (2.4 to 12)
0.5
Headache with focal neurological symptoms
3.1 (0.37 to 25)
0.3
Aggravated by exertion or Valsalva-like manoeuvre
2.3 (1.4 to 3.8)
0.2
Associated vomiting
1.8 (1.2 to 2.6)
0.2
Worsening headache
1.6 (0.23 to 10)
0.1


I HAD headaches causing me to wake from sleep, dizziness and lack of coordination, rapidly increasing headache frequency (from none in November 2015 to every day in March 2016), aggravated by exertion or Valsalva-like manoeuvre and worsening headache severity. On this chart I had the 3 most common symptoms of a brain tumour as well as others and yet the GPs didn’t feel it necessary to even refer me to neurology as urgent!

These top 3 symptoms (which I had) say they are FAR more likely than ‘abnormal neurological examination’ or ‘headache with focal neurological symptoms’ to show the risk of a tumour…yet your report seems to say that the doctors only took into account the abnormalities on neurological examination. 

How can these other things I had stated not be taken into account?

 

Recommended guidance for investigating for tumour in primary care.

• Red flags — presentations where the probability of an underlying tumour is likely to be greater than 1%. These warrant urgent investigation.
• Papilloedema
• Significant alterations in consciousness, memory, confusion, or coordination
• New epileptic seizure
• New-onset cluster headache (imaging, particularly of the region of the pituitary fossa, required but non-urgent)
• Headache with a history of cancer elsewhere particularly breast and lung
• Headache with abnormal findings on neurological examination or other neurological symptoms (although evidence base suggests orange flag)

• Orange flags — presentations where the probability of an underlying tumour is likely to be between 0.1 and 1%. These need careful monitoring and a low threshold for investigation.
• New headache where a diagnostic pattern has not emerged after 8 weeks from presentation
• Headache aggravated by exertion or Valsalva-like manoeuvre
• Headaches associated with vomiting
• Headaches that have been present for some time but have changed significantly, particularly a rapid increase in frequency
• New headache in a patient over 50 years
• Headaches that wake the patient from sleep
• Confusion

• Yellow flags — presentations where the probability of an underlying tumour is likely to be less than 0.1% but above the population rate of 0.01%. These require appropriate management, and the need for follow-up is not excluded.
• Diagnosis of migraine or tension-type headache
• Weakness or motor loss
• Memory loss
• Personality change

So if I had these signs below why wasn’t I given an urgent CT scan or MRI?


Red flags:
Significant alterations in consciousness, memory, confusion, or coordination
New-onset cluster headache
Headache with abnormal findings on neurological examination or other neurological symptoms (I could not do heel to toe test)

These orange flags:
New headache where a diagnostic pattern has not emerged after 8 weeks from presentation
Headache aggravated by exertion or Valsalva-like manoeuvre
Headaches that have been present for some time but have changed significantly, particularly a rapid increase in frequency
Headaches that wake the patient from sleep
Confusion

And these yellow flags:
Diagnosis of migraine or tension-type headache
Weakness or motor loss
Memory loss
Personality change



Common symptoms of increased pressure within the skull include:
new, persistent headaches – which are sometimes worse in the morning or when bending over or coughing, persistent nausea and vomiting, drowsiness, vision problems – such as blurred vision, double vision, loss of part of the visual field (hemianopia), and temporary vision loss, epileptic fits (seizures) – which may affect the whole body, or you may just have a twitch in one area
and for the cerebellum – may cause balance problems (ataxia), flickering of the eyes (nystagmus), and vomiting.

When to see your GP
It's important to see your GP if you have symptoms like those described above.

While it's unlikely that you have a tumour, these type of symptoms need to be evaluated by a doctor so the cause can be identified.
If your GP is unable to find a more likely cause of your symptoms, they may refer you to a brain and nerve specialist called a neurologist for further assessment and tests, such as a brain scan.

The reasons for a GP sending a patient for scanning with a headache.

It says it should be done for people “with symptoms suggestive of raised intracranial pressure, such as new onset headache in the early morning; or headache that is worsening with coughing, sneezing, or straining should each be viewed with concern”


Dr Brodie said I had ataxia in January, and this is listed as a neurological symptom according to the NHS, and it continuing and getting worse is surely a progressive, sub‑acute loss of central neurological function?

So why wasn’t I referred for either a neurologist or for a brain scan with 3 GP appointments and only as NON URGENT on the 4th?

Also regarding the final reply letter from Glenlyn, it clearly states that Dr Milne “did not give sufficient weight to your symptom cluster when deciding upon a routine referral” and did not clarify why she was referring me and why it was on a non-urgent basis. 

I am thankful that Dr Milne apologised for this, but surely these very comments admit there was wrongdoing and I should have been referred as URGENT on the NHS and not had to pay for a private consultant and then MRI?

The letter again has no comment as to what was said about this consultation at the Significant Events Analysis Meeting (again as I am assuming they did also find I should have been treated differently to how I was?)

Point 6: this has been covered in point 5 above


Brain Tumour Vision