As I added in my last blog post about the Health Ombudsman here, this clearly says near the end of the letter that I am NOT allowed to contact the GP surgery further.
The Health Ombudsman could not take this, not the fact they wrote a letter a couple of weeks after with no notes into account, (as they have no notes to provide me) even though this had not happened at the start of when I notified them, but I did tell the Ombudsman once it had!
The first part of Giggs Hill's reply was here.
Apparently its OK not to fill in paperwork correctly then... no one cares after all? 😡
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